This page explains, in plain language, how your personal data is collected, stored, and protected at Booyah — no legal jargon.
The six core pillars of data protection at Booyah
Every transaction and piece of personal information you share is protected with AES-256 encryption — the same technology used by international banks. Your data on Booyah is secured to that same standard.
Booyah never sells your personal data to advertisers or data brokers. KYC documents and transaction details may only be shared with regulatory authorities when required.
If you close your account, you may request deletion of your personal data. Everything beyond what is legally required to be retained will be deleted within the specified timeframe.
You can request a report of all the information Booyah holds about you. Contact support and a report will be sent to you within the designated timeframe.
KYC documents, payment information, and gaming history are stored on separate, secured servers. An issue with one will not affect the others.
If you no longer wish to receive promotional emails or SMS, you can opt out at any time by updating your notification preferences in account settings.
By creating an account and using Booyah's services, you agree to this privacy policy. It is written to protect your rights — so it is worth taking a moment to read through.
Booyah only collects the information that is strictly necessary — nothing more. Full details are provided below.
Booyah never stores your mobile banking PIN or full bank card number. Payment processing is handled directly through the secure gateway of the payment provider.
Booyah collects each piece of data for a specific purpose. The table below clearly shows what data is used for and why.
| Data type | Purpose of use |
|---|---|
| Name & date of birth | Identity verification Age verification & account security |
| Mobile number | OTP verification Login security & support contact |
| NID / Passport | KYC Compliance AML compliance and withdrawal approval |
| Payment information | Transactions Payment processing and fraud prevention |
| Device & IP information | Security Unauthorized access detection & fraud prevention |
| Gaming history | Service improvement Personalised experience & responsible gaming monitoring |
Booyah does not retain data beyond what is necessary. Different types of information have separate retention periods.
Once the retention period expires, data is automatically deleted or anonymized so it can no longer be linked to any individual.
Booyah does not sell your data. However, limited information may be shared with trusted partners solely for the purpose of operating our services.
Important: All of Booyah's third-party partners are bound by data protection agreements. They may only use your information for the specific purpose agreed upon — not for their own marketing or any other use.
The Booyah website and app use cookies and similar technologies. The types of cookies used are explained below.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent login and payment processes from functioning correctly.
As a Booyah member, you have several important rights over your personal information.
You can request to see the information Booyah holds about you. Send us an email via support and we will provide it within 7 business days.
If any of your information is incorrect, you can request a correction. Contact our support team and we will verify and update your details.
After closing your account, you can request deletion of your data. Everything except information we are legally required to retain will be deleted within 72 hours.
You can request an export of your data in a standard format (JSON or CSV). Personal data portability is your right.
You can object to marketing communications or certain types of data processing at any time — through Settings or by contacting Support.
In certain circumstances, you can request that the processing of your data be temporarily restricted.
To exercise any of these rights, email us at support@booyah.asia or reach out via live chat. Once your identity is verified, we will act as promptly as possible.
Booyah uses industry-leading security technology to keep your data protected.
In the event of a data breach: In the event that your data is ever compromised, Booyah will notify affected members by SMS or email within 72 hours and advise on the appropriate steps to take.
Booyah strictly enforces an 18+ policy. Collecting or storing data from anyone under the age of 18 is strictly prohibited.
Age is verified at the point of registration. If an account is later found to belong to someone under 18, it will be closed immediately and all collected data will be deleted. Any account balance will be refunded, though bonuses and winnings will not apply.
If a parent or guardian believes their child has opened an account on Booyah, please contact support@booyah.asia immediately. Once identity is verified, swift action will be taken.
Booyah reserves the right to update this Privacy Policy as needed. Changes may be prompted by new services, legal requirements, or security improvements.
Check this page occasionally to stay up to date on any policy changes.
If you have questions about our privacy policy or wish to exercise your rights, please reach out to us using the contact details below.
Booyah's Privacy Officer reviews all privacy-related requests and makes decisions in accordance with international standards. If your complaint is not resolved to your satisfaction, you have the right to escalate it to the Curaçao eGaming authority.
It is completely understandable — and reasonable — for people in Bangladesh to be cautious about sharing their information online. Too often, giving out a name and phone number leads to unsolicited calls or a flood of spam messages. Booyah takes this seriously.
The mobile number you register with at Booyah is used for three things only — sending login OTPs, confirming transactions, and sharing important account notifications. If you do not want promotional SMS messages, you can turn off marketing notifications in your account settings. It is a single toggle.
Many people hesitate to submit their NID for KYC — and that is understandable. If national ID details fall into the wrong hands, it can cause real harm. At Booyah, uploaded NID copies are stored on a separate, secured server using AES-256 encryption. Access to these files is restricted to a small number of compliance officers, and every access is logged. There is no mechanism for sharing NID data with any third party.
Gaming history is retained for two main reasons. First, it allows accurate logs to be reviewed and disputes resolved fairly. Second, it supports responsible gaming monitoring — if a member's playing patterns become concerning, Booyah automatically sends an alert. This is not an intrusion on anyone's privacy; it is an added layer of protection.
The reason Booyah's privacy policy is written in plain language is simple — when it's buried in legal English, most people never read it or understand it. But everyone has the right to know what happens to their data, and this page exists to make sure that right is upheld.
Booyah protects your data — and there are a few simple steps you can take as well
Create a password that combines letters, numbers, and symbols — one you don't use anywhere else. Changing it regularly adds an extra layer of protection.
With two-factor authentication enabled, knowing your password alone is not enough to access your account. It takes just two minutes to set up in your account settings.
If you use Booyah on public Wi-Fi — such as at a tea stall or bus stand — use a VPN or switch to mobile data instead.
You can view your account login history at any time. If you notice a login from an unrecognized device or location, change your password immediately.
Before handing your phone to someone else, log out of the Booyah app. If biometric login is enabled, only your fingerprint can access the account.
If you notice anything unusual in your account, report it via live chat right away. The faster you report it, the faster it gets resolved — and the less damage done.
Common questions about using Booyah and what makes it trustworthy
At Booyah, your data is protected, your transactions are secure, and your entertainment is reliable. Over 500,000 members prove it every day — Booyah is a place you can trust.